Last Updated: August 01, 2026
This Digital Download Policy explains how digital products purchased from InfoHubConnect.com are delivered, accessed, downloaded, and used.
InfoHubConnect sells digital educational products only. Unless a product page specifically states otherwise, no physical product will be shipped.
1. Digital Product Delivery
After successful payment, eligible digital products may be made available through one or more of the following methods:
The order confirmation page
A download link sent by email
Your customer account
My Account → Downloads
Delivery method may vary depending on the product and order configuration.
2. Download Access
Customers are responsible for providing a valid email address and maintaining access to the email account used during checkout.
If you create an account, purchased files may also be available through your account dashboard.
Download access may be subject to:
Download limits
Download expiration periods
Account login requirements
Order status
Security restrictions
Where applicable, these limits will be determined by the settings associated with the product.
3. Download Limits
Some digital products may include a limit on the number of times a file can be downloaded.
If a download limit applies, access may stop after the permitted number of downloads has been reached.
Customers should save a secure personal copy of purchased files after downloading them.
4. Download Expiration
Some download links may expire after a specified period.
If an expiration period applies, the download link may no longer function after that period ends.
If you experience a legitimate access problem, contact us and provide your order information.
We may verify the purchase and determine whether access can reasonably be restored.
5. File Formats
Digital products may be provided in formats including:
PDF
ZIP
Image files
Printable documents
Other digital formats stated on the product page
Customers are responsible for ensuring they have appropriate software and devices to open the purchased files.
Product pages will normally identify the primary file format where relevant.
6. No Physical Delivery
Digital products do not require shipping.
You will not receive:
Printed books
Physical herbs
Medicines
Supplements
Printed charts
Physical packages
unless a specific product page expressly states that a physical item is included.
7. Personal Use License
Unless otherwise stated, purchased files are licensed for personal educational and reference use only.
You may:
Download the purchased file
Store a personal copy
View the material on your personal devices
Print copies for your own personal study
You may not:
Resell files
Redistribute files
Share purchased files publicly
Share download links
Upload files to another website
Distribute files through social media, messaging platforms, cloud folders, or file-sharing services
Repackage the content for resale
Claim the material as your own
Remove copyright or ownership notices
Purchase does not transfer copyright ownership.
8. Sharing Accounts or Download Links
Customer accounts and download links are intended for the purchaser.
You may not use your account to provide unauthorized access to digital products to another person.
We may restrict download access if we reasonably detect:
Excessive download activity
Automated download attempts
Public sharing of download links
Unauthorized redistribution
Account sharing
Fraudulent activity
9. Technical Problems
If you have successfully paid for a digital product but cannot access the file because of a technical problem with InfoHubConnect, contact us.
We may attempt to resolve the problem by:
Restoring download access
Providing a replacement download link
Replacing a corrupted file
Correcting an incorrect file
Assisting with account access
Please include your order number and the email address used for the purchase.
10. Lost Files
Customers are encouraged to save backup copies of purchased digital products.
InfoHubConnect does not guarantee permanent cloud storage of every purchased file.
We may attempt to restore access when reasonably possible, but long-term access to a previously purchased file is not guaranteed unless explicitly stated.
11. Product Updates
Digital products may occasionally be updated to:
Correct errors
Improve formatting
Update references
Add clarifications
Improve educational content
Purchase of one version does not automatically guarantee free access to every future edition, major revision, expanded version, or replacement product unless explicitly stated.
12. Refunds
Because digital products can be accessed immediately, purchases are generally non-refundable after a file has been downloaded or accessed, except where applicable law requires otherwise.
Please review our Refund Policy for complete details.
13. Educational Use Only
All digital products sold by InfoHubConnect are provided for educational and reference purposes.
They are not intended to:
Diagnose medical conditions
Treat disease
Cure disease
Prevent disease
Replace medical advice
Recommend individualized treatment
Please review our Medical Disclaimer before using our educational resources.
14. Copyright and Intellectual Property
Digital products remain protected by applicable copyright and intellectual property laws.
Purchasing a file gives you permission to use it according to the license provided with the product.
It does not transfer ownership of the underlying intellectual property.
For additional information, review our Copyright & License Policy.
15. Security
Download links may contain unique identifiers or security features designed to prevent unauthorized access.
Customers may not attempt to:
Bypass download restrictions
Remove security features
Generate unauthorized download links
Access files associated with another customer’s order
Unauthorized activity may result in suspension of download access.
16. Contact Us
If you have questions about a digital purchase or download, contact us:
Email: [email protected]
Website: InfoHubConnect.com
Please include your order number when contacting us about a purchase.